I'm very disappointed in this company. I received a defective unit from them. After literally begging them to actually acknowledge the trouble ticket I had opened, they agreed to exchange it. A defective unit was returned and received by them on October 7th, now more than 2 weeks ago, however nobody has acknowledged this, there are no updates to the ticket, and no information has been added about when my working unit will be arriving. Udoo's customer service is appalling! I cannot imaging recommending any products that Udoo make to people I know because they are just not responsive at all.