Hi, after receiving my UDOO quad about 14 days ago, at the first try I thought it might be defective, as no power up. I found out that the supplied 12V power supply is defective, only a few mV coming out. I powered up my UDOO with my benchtop power supply, and everything worked fine so far. I went to the UDOO homepage, "contact" section, and selected "I need technical support". While this might not be completely true, it was the nearest fitting selection. I told my story there, and ask to send a replacement power supply. I did not get a confirmation mail or something similar. This is now at least about 10 days ago, and I did not hear anything of the UDOO team. What would have been the correct way to "tell" that the (in my Kit) included power supply is defective and ask for a replacement?