Missing WiFi/Bluetooth antennas?

Discussion in 'UDOO X86' started by itimpi, Jul 17, 2017.

  1. itimpi

    itimpi UDOOer

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    Is there any update on when missing antennas from the original Kickstarter shipments are going to be sent out. As requested in an update I have not so far raised a support request but I am beginning to wonder if I need to? Also if i know it is going to be much longer I may decide I will give in and order myself one from Amazon
     
  2. Laura

    Laura UDOOer

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    They have now arrived at the warehouse, and being redistributed this week.
     
  3. itimpi

    itimpi UDOOer

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    Any update on this as it is 2 weeks later and I have not received mine! Should I finally be raising a support ticket?
     
  4. Laura

    Laura UDOOer

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    I will have an update on this soon.
     
  5. Eckmar

    Eckmar New Member

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    Sorry but what does this mean. I'm waiting since end of last year for the missing antennas and screws. For my project I need the Blue-tooth and WIFI interfaces. In the meantime it's more than 1 year I had paid the Kickstarter money of over $200 and I can't use this board for what I want to use it. I don't think that the right way to handle your bakers and customers.
     
  6. itimpi

    itimpi UDOOer

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    How long is ‘soon’ as it is now a week later!

    An alternative might be to at least give a link to the correct part on Amazon or eBay for those who do not want to wait for it to arrive from UDOO.
     
  7. waltervl

    waltervl UDOOer

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  8. Dennisf1

    Dennisf1 New Member

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    Hi:
    I have the same issue. I sent a support request a week ago and was told that they would ship August 24th after vacation. We shall see. Poor response if you ask me. And no we shouldn't have to buy them somewhere else. it was paid for already.
     
    Markus Laire likes this.
  9. Markus Laire

    Markus Laire Active Member

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    A "week" for UDOO devs is longer that a month?
     
  10. Laura

    Laura UDOOer

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    Users awaiting the extra antenna are expected to have been sent it by the end of this month.
     
  11. Eric Falsken

    Eric Falsken New Member

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    Thank you for the update. Bad news is always better than no news. At least there is progress.
     
  12. Markus Laire

    Markus Laire Active Member

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    UDOO just mentioned in Kickstarter comments that "The missing items have been shipped to affected backers."
     
  13. Markus Laire

    Markus Laire Active Member

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    In Kickstarter update #49 on August 24, UDOO said that missing items will be delivered within 10 working days.

    10 working days have now passed and nothing has been delivered.
     
  14. Laura

    Laura UDOOer

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    The packets containing the awaited items have been sent out.
     
  15. itimpi

    itimpi UDOOer

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    It would be useful if we got some post from UDOO users who HAVE received the missing components. The ten working days quoted for them being in our hands are now past so for those expecting them we do not have them we so not know if they are held up in the delivery system? The big problem is that UDOO have stated that they know who should be getting these parts but they have never told any users that they ARE on the list as a confirmation that they have not missed anyone.
     
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  16. waltervl

    waltervl UDOOer

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  17. Laura

    Laura UDOOer

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  18. sekarpdkt

    sekarpdkt New Member

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    I received my missing parts (wifi antenna and fixure)
     
  19. itimpi

    itimpi UDOOer

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    Just to confirm I received my missing antenna today. Looks like they have been taking a little longer to get delivered than originally expected when they were despatched.
     
  20. Markus Laire

    Markus Laire Active Member

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    I just received the missing antenna etc. in Finland.
     

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