Problem with USB Direct Connection

Discussion in 'UDOO NEO' started by Chiheb, Jul 23, 2017.

  1. Chiheb

    Chiheb New Member

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    I have a problem with my board Neo. When I attached it to PC, can't be see it as RNDIS Kitl. The PC detect it as 'SE blank PELE', so I can't use the USB Direct Connection.
     
  2. waltervl

    waltervl UDOOer

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    Did you try another USB cable? Another USB port?
     
  3. Chiheb

    Chiheb New Member

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    Hi waltervl and thank you for your reply, I have trying many USB cables and USB ports. Also I have using the same steps for the Usb direct connection. But my PC doesn't recognize the board.
     
  4. waltervl

    waltervl UDOOer

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    Does your Neo boot properly if not connected to USB? Do you see the Neo desktop when connected to a HDMI monitor (TV)? Or with wired LAN can you connect to the Neo with VNC viewer?

    On what windows OS is your PC?
     
  5. Chiheb

    Chiheb New Member

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    I don't know because I don't test it. I must purchase a micro HDMI cable to verify. I'll keep you informed. (Windows 7 X64). Thank you.
    Some related questions:
    1- For using usb direction connection, I must use SD card with an operation system (UDOObuntu 2.1.4,
    ANDROID 6.0.1 MARSHMALLOW,...)?
    2- When I attached my Neo to PC without sd card, a driver is intsalled automaticlly for the 'SE blank PELE' and not for the RNDIS kitl. (a green led light)
    3-When I attached my Neo to PC with sd card (with operation system), nothing has happened (my PC doesn't detect anything). A green led light, and a red led light for a few moments.
     
  6. waltervl

    waltervl UDOOer

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    You need an SD card with Udoobuntu 2.x It will boot the Neo and create the network connection through USB.

    I am not sure if this works with Android for Neo, never tested it.

    Normally this should work with Udoobuntu 2. If not, it is likely a bad USB cable, too less power supply delivered by PC usb.
     
  7. Chiheb

    Chiheb New Member

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    can I use an external power supply with the usb connection, and what are its characteristics?
     
  8. waltervl

    waltervl UDOOer

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  9. Chiheb

    Chiheb New Member

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    I have done the following steps:

    1- I have inserted a Micro SD Card which contain udoobuntu-udoo-neo-desktop_2.1.4;
    2- I have connected it to my PC Network via Ethernet Cable;
    3- I have conneted the board with a 12V 2A power connector;
    But my PC show me an undefined network!! (please see picture).
    Also using google chrome I can't acess to the board using this command: udooneo.local/
     

    Attached Files:

  10. Maurice

    Maurice Active Member

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    Step 2 confuses me, it would connect your Neo to a network, not directly to your PC.
    If you connect your Neo with the USB cable to your laptop its IP address should be 192.168.7.2. You can try to connect directly to that IP address instead of the udooneo.local hostname.
     
  11. Chiheb

    Chiheb New Member

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    I apologize, the step two consist to connect the board to the network. But I have the same problem. I can't see the Neo in the interface of my network and I don't acces to it using the command udooneo.local. (I have used a 16Go SD card)
     
  12. waltervl

    waltervl UDOOer

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    You have to find the IP of the Neo given by your home router and connect with that.
    The easiest way without a monitor connected to the Neo is to check the connected devices through the admin website of your router.

    The first time the Neo starts from a new OS image it can take several minutes as the SD card is being initialized.
     
  13. Chiheb

    Chiheb New Member

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    The Neo was starts since 20min and I don't see it through the admin website of my router.
    When I power up the Neo a green led is on, after that a red led is also on for 5s and it's turned off.
    Should the red led still on when the Neo starts, or it's works like my case?
    Some information:
    -The IP adress of my router is: 192.168.1.1
    -The Neo isconnected to my router through the LAN1.
     
  14. waltervl

    waltervl UDOOer

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    Then it looks like your Neo is not starting properly, most probably an incorrect image on your SD card. Lan network is always working without problems.

    Did you unzip (extract) the downloaded image with 7zip? Do not use the standard windows zip/unzip! See also https://www.udoo.org/docs-neo/Getting_Started/Create_a_bootable_MicroSD_card_for_UDOO_Neo.html

    The red light is SD card activity.

    You can also use a TTL/USB device to debug startup issues. But first start with a correct image.
    https://www.udoo.org/docs-neo/Basic_Setup/Serial_Debug_Console.html
     
  15. Chiheb

    Chiheb New Member

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    I have a 16Go SD card formated as FAT32 (8192 octets). I strictly follow these steps:
    1- I have downloded OS image of UDOObuntu 2.1.4 (Ubuntu 14.04 LTS) from:
    https://www.udoo.org/downloads/
    2- I have extracted the downloded image with 7zip.
    3- I have created a bootable Micro SD card from image using Win32 disk imager.

    When the Neo starts, the red light is on just for 5s and it's turned off (is it normal?)
     
  16. jas-mx

    jas-mx Active Member

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    Its easier to debug the problem by attaching to the uart console to get the boot output.
     
  17. Chiheb

    Chiheb New Member

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    Can I have a link to download UDOObuntu 2.1, because I have read that work fine with 16Go SD card.
     
  18. waltervl

    waltervl UDOOer

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    It is on the download link you posted yourself.
     
    Chiheb likes this.
  19. Chiheb

    Chiheb New Member

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    Thanks, but this is the 2.1.4 version
     
  20. Chiheb

    Chiheb New Member

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    The problem was resolved, thanks for all members :)
     

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