Missing WiFi/Bluetooth antennas?

Discussion in 'UDOO X86' started by itimpi, Jul 17, 2017.

  1. Eckmar

    Eckmar New Member

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    I received my antenna and screws
     
  2. MikeSD

    MikeSD New Member

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    How long should we wait? I haven't got one, how do we know we were on the send list?
    Backer 251 early bird advanced + kit.
    Mike
     
  3. Eckmar

    Eckmar New Member

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    I hope you opened a customer-care request. Then you are in contact with a person you can write/talk to. Maybe she/he can help you or give you an answer directly.
    BR
    Eckmar
     
  4. Laura

    Laura UDOOer

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    There is no need to open a support ticket on this topic. UDOO is aware of everyone who received a kit without those items. We have handed all the packets containing the screws and antenna to the postal service. For some users, they are taking a bit longer to travel through the postal system. You should all have them soon.
     
  5. ColoradoFan

    ColoradoFan New Member

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    Laura was right! If you wait long enough your missing antenna will arrive. Mine came today -- four WEEKS after they were shipped. It's disappointing that since this was their error Udoo didn't spend a few cents more on postage to insure a more prompt arrival. But that's all behind us. I now have my complete X86 Advanced with Performance Kit, which I backed so many months ago on Kickstarter.
     
  6. bodgyuk

    bodgyuk New Member

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    My antenna and screws arrived about two weeks ago.
     

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