UDOO Bolt is dead after fw 1.07 update, cannot register for support

Discussion in 'UDOO BOLT' started by Marko Aamunkajo, Apr 12, 2020.

  1. Marko Aamunkajo

    Marko Aamunkajo UDOOer

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    Hi,

    I tried to perform the 1.07 BIOS update this morning using Windows 10 since 1.06 was crashing a lot for me. Half way during update my keyboard (Microsoft All-In-One) froze and at the end of the bios update my screen went black.

    Waited for 10 minutes before unplugging the board. After reconnecting fan is not starting anymore when powering and there is a orange indicator light D13 blinking on the board. Waited for another 10 minutes before powered off and disconnected everything except memory from the board, retried with same results. The board is obviously extremely hot with not working fan so I'm hesitant to try again.

    So for me looks like firmware update failed big time. Tried to create ticket for this incident to get support but registration email never arrives. I'm feeling pretty disappointed.

    The video attached showing the blinking light on board.
    https://drive.google.com/file/d/1hktLDBK4c1xNcNAbLUQ29Xeg9STLipUE/view?usp=sharing
     
  2. Marko Aamunkajo

    Marko Aamunkajo UDOOer

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    Just to add my setup is BOLT V8 with 16GB ram that was supplied with Kickstarter campaign.
     
  3. Marko Aamunkajo

    Marko Aamunkajo UDOOer

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    Ticket opened.
     

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