No Display on USB C or HDMI

Discussion in 'Troubleshooting' started by hawamahal, Jul 19, 2021.

  1. hawamahal

    hawamahal New Member

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    Hi, I am new here. Joined as I got my new Bolt V8. The problem i am having is blank screen. I connected everything, powered it up with the official power supply. The power light turns green, but I don't see any display.

    Have tried the following without any luck

    1. Used 3 different monitors i.e. 2 - 4K monitors and 1 Full HD monitor.
    2. Connected 2 different working USB C cables and 3 different HDMI cables.
    3. Run with 1 RAM stick in each of the slots. Got another working RAM from another computer.

    Is there a secret to get this working or is it just a faulty piece.

    Any help will be appreciated.

    Thanks
     
  2. hawamahal

    hawamahal New Member

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    Another thing I just noticed, is that the CPU fan tries to run and it just stops when I powerup. Is it supposed to run as soon as I startup.
    Also the power light is green after I press the power button.
     
  3. g64

    g64 New Member

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    I recently purchased an Udoo Bolt V8 and have had the exact same problem.
    After taking my Udoo Bolt to get a diagnosis, it seem the board is faulty.
    I filed a ticket with customer care a month ago and still have not received any reply.
    I hope you've had better luck.
     

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