Inquiry of lead time

Discussion in 'General Discussion' started by Frank, Jan 14, 2014.

  1. Frank

    Frank New Member

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    Dear Sir,

    We're interesting in your product of UDOO Dual*3 pcs and KIT LCD 7" - Touch*3 pcs.
    Please advise us the lead time, if I order these goods recently.

    And could I buy KIT LCD 7" - Touch online, I don't find the button to add the cart?

    Please kindly reply us.

    Thank you.

    Best regards,
    Frank
     
  2. delba

    delba Administrator Staff Member

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    Usually it takes 3 days to ship and 3 more days to deliver the package. The LCDs will be available within this week.
     
  3. Frank

    Frank New Member

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    Dear Sir,

    I live in Taiwan.
    Do the lead time also same as you said?

    If I order, could you offer the invoice (commercial invoice) to our financial department?
    You mean ''The LCDs will be available within this week'', I can add ''KIT LCD 7" - Touch'' to the cart this week, right?
    Because I still can't buy ''KIT LCD 7" - Touch'' online, it doesn't show the button to add to the shopping cart.

    Please kindly reply me.

    Thank you.

    Best regards,
    Frank

    Best regards,
    Frank
     
  4. delba

    delba Administrator Staff Member

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  5. Frank

    Frank New Member

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    Dear Sir,

    Thank you for your reply.
    I can buy LCDs online shop now.

    But I still want to know do you offer invoice (commercial invoice)??

    Best regards,
    Frank
     
  6. Frank

    Frank New Member

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    Re: Inquiry of commercial invoice

    Dear Sir,

    Please advise me do you offer the commercial invoice after I place an order online?
    Because our finance department need this.

    Your help would be appreciated.
    Thank you.

    Best regards,
    Frank
     
  7. delba

    delba Administrator Staff Member

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    Dear Frank,

    i confirm we offer commercial invoice.

    Best Regards
     
  8. Frank

    Frank New Member

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    Dear Sir,

    We don't have PayPal account, could you offer another payment information?

    Thank you again.

    Best regards,
    Frank
     
  9. delba

    delba Administrator Staff Member

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    Dear Frank,

    we're currently accepting only PayPal as payment method.

    Best Regards
     
  10. Frank

    Frank New Member

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    Dear Sir,

    Ok.
    I buy UDOO Dual and KIT LCD 7" - Touch.
    Using UDOO_VK-7T video cable connect to UDOO Dual, would it work?
    Or do I need to buy another accessories?

    Please kindly reply me.

    Thank you a lot.

    Best regards,
    Frank
     
  11. delba

    delba Administrator Staff Member

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  12. Frank

    Frank New Member

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    Dear Sir,

    Could advise us the tracking numbe?
    When I used paypal, I received the message "Your Invoice 2014-W-00100576 Date Feb 26, 2014 6:35:58 AM (GMT)"

    Because UPS service advise me the goods will arrival, the goods from Italy.
    I'm not sure this goods from your company.

    Please advise us soon.
    If it's correct, I'll receive this goods and pay the tax.

    Thank you.

    Best regards,
    Frank
     
  13. Frank

    Frank New Member

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    Dear Sir,

    After I check the shipper's name and address, the goods is ship from UDOO.

    Thank you.

    Regarding the invoice, do you offer the original document or just send e-file from udoo@seco.com?

    Please kindly reply me.

    Your help would be appreciated.

    Best regards,
    Frank
     
  14. mkopack

    mkopack Member

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    If it's coming from Italy,. that would be your package.
     
  15. delba

    delba Administrator Staff Member

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    Yes it should be from us.
    We just offer the e-file we sent you by email.

    Best Regards
     
  16. Frank

    Frank New Member

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    Dear Sir,

    We have received the KIT LCD 7" - Touch.
    When we touch the scree, it doesn't have any response.

    Please kindly reply me soon.

    Best regards,
    Frank
     
  17. delba

    delba Administrator Staff Member

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    What OS are you using?

    Today we released the 2.1 version of Ubuntu 12.04 with the Touchscreen support. Android will be released tomorrow, thursday top.

    I suggest you to reflash your MicroSD with Ubuntu 12.04 v2.1 or wating for Android 1.4

    Best regards
     
  18. Frank

    Frank New Member

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    Dear Sir,

    We downloaded 1.3 Android on your website.
    After we touch screen, they don't have any response.

    I'll wait for 1.4 Android to try again.

    Thank you.

    Best regards,
    Frank
     
  19. delba

    delba Administrator Staff Member

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    We'll release it today. I'll post it here once ready.
     
  20. DracoLlasa

    DracoLlasa UDOOer

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    Android 1.4 has been posted to the DL section
     

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