Udoo Key under Win11

Discussion in 'UDOO KEY' started by knubbl, Jan 7, 2024.

  1. knubbl

    knubbl New Member

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    i cannot access the Udoo Key under windows 11, the device is not recognised in the Hardware Manager. i have a D1 Mini ESP32 which is recognised
     
  2. ryanmoore260

    ryanmoore260 UDOOer

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    Hello,

    It sounds like you're having trouble getting your Udoo Key recognized by Windows 11, even though your D1 Mini ESP32 is working fine. This is definitely frustrating, but let's try to troubleshoot this. Here's a breakdown of things to check and try:

    1. Basic Checks:

    Cable and Ports: Make sure you're using a known-good USB cable and try different USB ports on your computer. Sometimes a faulty cable or a specific USB port can cause recognition issues.
    Restart: It might seem simple, but sometimes a good old restart can resolve these problems. Restart your computer and try plugging in the Udoo Key again.
    2. Driver Issues:

    Udoo Key Drivers: The Udoo Key likely needs specific drivers to work with Windows. Go to the Udoo website and look for drivers specifically for the Udoo Key and Windows 11. Download and install them.
    Device Manager:
    Open Device Manager (search for it in the Windows search bar).
    Look for any unknown devices or devices with a yellow exclamation mark. This might be where your Udoo Key is hiding.
    If you find it, try right-clicking and selecting "Update driver." You can try searching automatically for drivers or manually pointing to the drivers you downloaded.
    You can also try uninstalling the device and then plugging the Udoo Key back in to force Windows to try and recognize it again.
    3. Hardware Issues:

    Try on another computer: If possible, try connecting the Udoo Key to another computer (Windows 11 or even another operating system) to see if it's recognized there. This will help you determine if the issue is with your specific Windows 11 setup or if the Udoo Key itself might have a problem.
    4. Udoo Community and Support:

    Udoo Forum: The Udoo community forum is a great resource. Search for similar issues or post your own question. Other users might have encountered the same problem and found solutions.

    Best Regards
    smartsquare hmh
     
  3. vifos

    vifos UDOOer

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    so your Udoo Key isn’t showing up at all under Windows 11 Device Manager, but your ESP32 D1 Mini is detected fine. That suggests it’s not just a driver issue but possibly something specific to the Udoo Key.
     
  4. jack0064walker

    jack0064walker New Member

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    this is a fairly common issue with UDOO Key on Windows 11. Since your D1 Mini ESP32 is recognized, we can rule out USB port/cable and focus on drivers and boot mode.
     

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