When UDOO think of my Kickstarter Reward me to deliver?

Discussion in 'General Discussion' started by StefanD, Feb 21, 2014.

  1. StefanD

    StefanD New Member

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    When UDOO think of my Kickstarter Reward me to deliver????
     
  2. mkopack

    mkopack Member

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    I think you're asking "When will you get your kickstarter board?" IF that's the case, you should have gotten in a couple months ago...

    Delba, want to PM this guy and see what's going on with him?
     
  3. StefanD

    StefanD New Member

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    Just as it is. But I have not received anything.
     
  4. DracoLlasa

    DracoLlasa UDOOer

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    if someone from the UDOO team has not already reached out to you, please use the support link below and open a request.
    It's likely they are missing some of your information, or possibly that they shipped it but it never got to you, either way they will check into it for you

    http://www.udoo.org/customer-care/
     
  5. delba

    delba Administrator Staff Member

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    I saw you have an open ticket in our Customer Care system. The Support team will reply to you asap, i'm going to inform them as we speak.
     
  6. StefanD

    StefanD New Member

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  7. StefanD

    StefanD New Member

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    OK now my UDOO is actually arrived. In the next days I'll dan entlich can experiment with it.
    Conclusion of UDOO finally arrived, but the delay of over two months, and only after some pressure is not at all.

    StefanD
     
  8. delba

    delba Administrator Staff Member

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    Glad you finally got your hands on UDOO. Let me know any issue you're having. Regards
     
  9. mkopack

    mkopack Member

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    StefanD - (Note, I do NOT work for Udoo or anything like that...)

    What can I say, crap happens some times... Unfortunately, you were the recipient of it this time around. This is FAR from the norm - for most of us, receiving our Udoo was painless and trouble free. I know it sucks when it happens (I've had similar issues happen to me when ordering products from other places in the past....) Paperwork gets lost, people get overwhelmed and misplace things, etc. It can happen to anybody when dealing with any company.

    Please try to overlook it now that you have yours and I hope you can enjoy experimenting with it and find it to be the truly great tool that it is.
     
  10. andcmp

    andcmp New Member

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    Stefan, in a way I've followed your issue and I've asked several times the shipping department to solve the problem as soon as possible... Crap happens some times.

    I apologies for the delay and the disappointing answers you got.
     

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