I'm very disappointed with udoo

Discussion in 'Android' started by tensian, Feb 8, 2015.

  1. tensian

    tensian New Member

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    currently I´m very disappointed after find out that the new version does not support the dual touch for the LCD 15,6" even when you ensured me that this will be fixed in one email support team of udoo.


    I´ve been waiting several months to this new version with the hope of this issue will be fixed but so far it´s not.


    I feel kind of misled, so please, could you give me a realistic estimation and if you are planning to fix this issue? Otherwise I will cancel the entire project.
     
  2. Andrea Rovai

    Andrea Rovai Well-Known Member

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    Hi there tensian, 
    the only dual touch is the 7" screen.
    The 15,6" is not dual touch. It's never been an Android problem, the screen is not dual touch from a hardware point of view and no Android release will ever change the hardware lack of a touch screen on the 15,6" screen.
     
  3. tensian

    tensian New Member

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    hi andrea
    that's not what I was told in technical support before making my purchase

    look at the ticket

    [​IMG]
     
  4. Andrea Rovai

    Andrea Rovai Well-Known Member

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    Hi there tensian,
    I see what the problem is. Could you please enter the udoo.org/customer-care again? There we will take care of you.
     
  5. tensian

    tensian New Member

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    ticket sent...
     

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