Kernel-Power41 on Windows10 Pro 64bit.

Discussion in 'UDOO BOLT' started by Yoshimasa Tamari, Sep 26, 2019.

  1. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    Hi, everyone !
    I post from Japan :)

    When I received the goods, I assembled and installed windows10 with joy.
    I used Silicon-power PCIe Gen3x4 P34A80 for SSD.
    I used genuine accessories for other parts.
    I installed only the AMD driver after installing the OS.

    After that, it always ends abnormally after sleeping.
    The event contents are as follows.

    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

    EventID 41

    Version 6

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000400000000002

    - TimeCreated

    [ SystemTime] 2019-09-25T11:19:04.957372800Z

    EventRecordID 4533

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer TEST

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 159
    BugcheckParameter1 0x3
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 4
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 11
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 1
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI true
    CheckpointStatus 0

    I wish to provide information.
    I'm sorry for my bad English.

    Thank you.
     
  2. ccs_hello

    ccs_hello UDOOer

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    Hi,

    Is it possible that you can try SATA SSD to see if the symptom persist?
    The reason I asked is some "lower cost" NVMe SSDs use system RAM for caching/memory indexing.
    (Sorry I have not investigate if your NVMe M.2 memory is that type or not.)

    These can be picky on the sleep/hybernation resumption situation.
    < -- this reminds me there are several power down states, may be you can try the one type that also save the entire RAM state to the flash memory
     
  3. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    Dear ccs_hello, Thank you for reply.
    I tried it immediately.
    I've tried to have an SSD "Crucial m4 SSD 2.5", so I installed Windows10, and checked the symptoms and the symptoms no longer appear.

    I contacted the manufacturer and i was advised to try to replace it for the time being.
    I also asked the manufacturer about the specifications of the cache behavior, but it took a long time to respond.
    Furthermore, at this stage, there is an event that can not find the partition at startup, but the event that can not recover from sleep seems to be the first time.
    The price is cheap, but the specifications are not bad SSD, so I think it's a waste to give up right away.
    (The controller uses Phison E12 and the memory is Toshiba Memory 3D TLC (BiCS3).)

    When you receive a good article, we will try again and report it.
    I hope you have other countermeasures and recommended SSD information.

    Thank you.
     
  4. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    Hi, everyone !
    After a few hours of stretching, I already got an error in a different environment.
    Just in case, i'll post the error event log.

    - System
    -
    Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
    EventID 41
    Version 6
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000400000000002
    - TimeCreated
    [ SystemTime] 2019-09-27T08:36:55.282190700Z
    EventRecordID 470
    Correlation
    -
    Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer TEST
    - Security
    [ UserID] S-1-5-18
    - EventData
    BugcheckCode
    159
    BugcheckParameter1 0x3
    BugcheckParameter2 0xffffbe8dd59dfc00
    BugcheckParameter3 0xfffff806472928b0
    BugcheckParameter4 0xffffbe8df2388010
    SleepInProgress 4
    PowerButtonTimestamp 0
    BootAppStatus 3221225473
    Checkpoint 16
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 4
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0
     
  5. ccs_hello

    ccs_hello UDOOer

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    Back to post #1 (Kernel-Power41)

    Disable Windows "fast start-up" (check Google)
    such that one of the sleep state is not used (which RAM content is not saved.)
    (Guess that NVMe SSD is using system RAM for caching/indexing.)

    Re: post #4
    Insufficient information. Probably someone can chime in to show what type of event dump is appropriate.
     
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  6. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    Dear ccs_hello, Thank you for reply.

    I tried to disable Windows"fast start-up" option on either SSD. But the situation didn't change.
    Then I suspected the memory and ran Windows Memory Check, but no errors were found.
    Now, I suspect the remaining Wi-Fi modules and remove them to see if their symptoms change.

    Thank you.
     
  7. ccs_hello

    ccs_hello UDOOer

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    re: windows kernel power event 41 task 63

    It might also be the AMD Ryzen Graphics card driver issue.
    Please update the AMD software package as had described in other thread.
     
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  8. ccs_hello

    ccs_hello UDOOer

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  9. riri0

    riri0 UDOOer

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    Reset the bios, by entering the bios and restoring defaults, or by the switch on the motherboard. Then only change one setting, your boot drive, do not change anything else. Now try and see if the error happens again. If it doesn't it is a bios setting issue.

    Reboot and enter your bios and change the setting you want to change one at a time. Each time you change one setting, reboot and test, to find out which setting that causes the problem.

    If the error still appears your udoo may be faulty because it is not entering low power states properly. Submit a support ticket to udoo.

    You can also wait for the stable bios release and update the bios to that. I find that the current bios in the udoo bolt very unstable and buggy. When I change settings that are related to power (I want to be power efficient so I try to use as much power saving features as possible), the bolt causes issues. But resetting the bios to default fixes most of those issues for me at least.
     
  10. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    First I reset the BIOS settings.
    (I did not change it originally, but I reset it just in case.)
    As you pointed out, I am using the latest driver.
    (I tried two of the latest drivers.)
    However, the situation will not improve.
    Furthermore, it turned out that restarting takes time strangely.

    Today, I issued a support ticket to the manufacturer.
     
  11. Xeyrruken

    Xeyrruken UDOOer

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    Try the power settings to max performance, if your SSD or NVME are going idle you will have power issues, SSD nor NVME could be turned off by the system.

    Go to advanced power settings and set

    PCI-Expres Link State Power Management - OFF

    Hard disk Turn off hard disk after 0 minutes
     
  12. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    After that, when Windows10 is installed on Emmc, the error does not seem to occur.
    Should I change SSD to a major product such as intel?
     
  13. Yoshimasa Tamari

    Yoshimasa Tamari UDOOer

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    Dear Xeyrruken, Thank you for reply.

    I have recommended it and it is stable for now.
    Do major products work without this setting?
     
  14. Xeyrruken

    Xeyrruken UDOOer

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    You have to turn the option of the Disk to 0 minutes no matter which product you use, as long as it is an SSD or NVME, i was having this issue and did the same thing as you went back to eMMC, but eMMC is no the fastest storage, ill suggest you go with NVME or SSD, SSD M.2, and just kept the option to 0, it will work very well, and this doesn't affect the system at all.
     
  15. Xeyrruken

    Xeyrruken UDOOer

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    I haven't tested out if, major brand, like Intel, Corsair, etc, when you install their software for NVME or SSD, when you apply all the recommendations they change these features on the Windows Settings, I believe they do, but people not always install the software for their disks haha, since it is a separate feature I always do it manually to avoid annoying power issues.
     
  16. ccs_hello

    ccs_hello UDOOer

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