M.2 Wifi card: no screws.

Discussion in 'UDOO X86' started by qubex, Jun 1, 2017.

  1. qubex

    qubex New Member

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    Hello.

    Yesterday my UDOO X86 was delivered, along with various accessories I had ordered back when I purchased it, including the M.2 WiFi card.

    While the WiFi card included the two antennas, there was no mounting screws anywhere to be found. Any idea where I can locate suitable screws?

    (I live in Italy.)

    Thank-you.
     
  2. Laura

    Laura UDOOer

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    There should be M3 sized fixtures, consisting of a metal spacer, screw, nut and washer.
    I will ask the shipping team now for you, about how the fixtures were packed with your pre-order, and about getting replacements sent out as it looks like they have gone walkabouts.
     
  3. qubex

    qubex New Member

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    Unfortunately it wasn't in any of the packages. Very kind of you, thank you!
     
  4. Laura

    Laura UDOOer

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    qubex likes this.
  5. qubex

    qubex New Member

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    Done. Thanks again for you extremely prompt reply!
     
  6. Wilson

    Wilson New Member

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    @qubex
    Look in the bag that the UDOO and power supply boxes came shipped in if you still have it. I almost threw that packaging away before I spotted a tiny clear plastic bag with the hardware in it. It is haphazardly thrown in there and very difficult to see.

    @Laura Can I request an improved method of shipping the M.2 mounting hardware with the UDOO? Even simply taping the small plastic bag to the UDOO's box would probably go a long way.
    IMAG0134[217].jpg
     
    Last edited: Jun 2, 2017
    Laura and x1800MODMY360x like this.
  7. Laura

    Laura UDOOer

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    That is a good suggestion @Wilson, will mention it to the team.
     
  8. W4rrunn3r

    W4rrunn3r New Member

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    In my order, there are no srews, too.
     
  9. samholton

    samholton New Member

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    I received the same bag in my order but I didn't order any M.2 accessories.
     
  10. W4rrunn3r

    W4rrunn3r New Member

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    I´ve got screws for the enclosure, the wifi card was ordered later.
     
  11. Wilson

    Wilson New Member

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    Neither did I. I'm not sure you had to order any.

    That is... unless the packing process is so messed up that M.2 screw kits are being put into shipments they are not supposed to be.

    I received two UDOO x86 boards though and both had the screws.
     

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