Hello everyone,,, I'm not sure if anyone else has had this issue but my UDOO arrived in pretty rough shape inside the yellow envelope. 1. The box was completely crushed but the unit looked in ok shape. 2. Solder joins are poor, in fact two have areas look burnt (low quality / poorly cleansed PCB) 3. Device lights up but multiple SDs and images will not boot (I've tried re-imaging and the troubleshooting steps) I'm not new to these types of devices. I'm currently using raspberry pi, cubieboard, and arduino. I'm pretty sure I got a lemon and the RMA link in the order status page doesn't work. I've submitted the support form and have not received a response. Anyone else dealing with such issues? If so what have you done to resolve hardware issues? Regards,.