Shipping as educational material?

Discussion in 'General Discussion' started by Stephan, Dec 10, 2013.

  1. Stephan

    Stephan New Member

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    Hi,

    i would like to order an UDOO Quad the next days and have two questions:

    - Is it possible to send the package as educational material? I am an interaction design student in Germany and of course want it for my studies but I don't want to pay the customs dues when I don't have to.

    - What shipping service do you use? If it is not DHL I will have to use another address, so this information is important for me, too.

    Thanks in advance for your replies!
    Stephan
     
  2. delba

    delba Administrator Staff Member

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    Hi Stephan,

    for questions about shipping and payments please open a ticket in our CustomerCare system (help topic Shipping/billing): http://www.udoo.org/customer-care/
     
  3. Stephan

    Stephan New Member

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    Hi delba,

    thanks for the link but I am still waiting for three days to get a reply on my ticket. That's why I have tried it in the forum.
     
  4. delba

    delba Administrator Staff Member

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    Got your ticket. We'll reply to it asap.
     

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