Touch screen not working

Discussion in 'Accessories' started by kmedghaith, Apr 12, 2014.

  1. kmedghaith

    kmedghaith New Member

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    Hello,
    I got my board + the 15" touch screen.
    I can get the display on the screen but the touch is not working at all.
    This is my configuration:
    - Udoo quad
    - The 15" touch screen
    - Linaro Ubuntu 12.04 LTS

    I followed the lvds display tutorial but when launching calibration tool, I get the following message:
    Error : No calibratable devices found.

    When I run a dmesg, I can find the following lines:

    [ 2.028945] usbcore: registered new interface driver usbtouchscreen
    [ 2.035600] Sitronix touch driver 2.9.1
    [ 2.039454] Release date: 20120507
    [ 2.043226] sitronix_reset_ic
    [ 2.166411] send status reg command error (-5)
    [ 2.170878] sitronix: probe of 2-0055 failed with error -5

    So, the touch driver seems to net being properly started.

    Did someone faced this issue ?
    Thanks.
    MG
     
  2. dantavious

    dantavious New Member

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    Hey, I am having the same issue with my Touchscreen. Apparently, I was not sent the usb capacitive touch screen cable. The cable that came with the touchscreen only provides the display. When I look at the install tutorial online it shows that touch screen cable being connected to J24 on the UDOO. After a month of back and forth UDOO sent the wrong damn cable again, even after I sent pictures showing the one that came with LCD. At this point, I am done. #Disappointed.
     
  3. delba

    delba Administrator Staff Member

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    Hi dantavious, i understand your frustration but the customer care is taking care of your problem as we speak. Just be a little more patience, we'll send you the right cable asap.
     
  4. dantavious

    dantavious New Member

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    OK. Thanks
     
  5. kmedghaith

    kmedghaith New Member

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    Hi,

    Thanks for the reply. It explains why I got an extra cable which goes nowhere ...

    Would it be possible to the UDOO team to provide the right connection schematic or just an image of the back side of the screen ? I will do the cable it by my self.

    Thanks int advance.
    MG
     

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