anyone got issues with front USB port

Discussion in 'UDOO BOLT' started by linkhuntertwo, Dec 1, 2020.

  1. linkhuntertwo

    linkhuntertwo UDOOer

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    when I connect my USB external SSD it make looping disconnecting sounds
    and when I use my wireless mouse on it less 1 meter away from it sometime make my mouse is stuttering
    it just seemed it does have enough power I have the issue since I got it
    I should make a ticket to get a replacement it drive me nuts

    a video of it

    also I use power supply I got with it
    I was told it was a known issue
     
  2. waltervl

    waltervl UDOOer

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    I have a wireless mouse connected top it with poor performance on distance. I will try to use the other USB to test the difference.
     
  3. ccs_hello

    ccs_hello UDOOer

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    @ OP
    You'll have to make sure your external SSD consumes 500mA 5V or less.
    If not (most likely the case), use an external power supply for your SSD.
     
  4. linkhuntertwo

    linkhuntertwo UDOOer

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  5. ccs_hello

    ccs_hello UDOOer

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    It is a common seen problem for USB-powered heavy load (including instantaneous demand load), somewhere in the power-path is not up to the job. USB port itself, USB cable, USB end point device (your Orico USB3 SATA adapter) and the end device (your SATA SSD) all have to do their job correctly. Check your design with proper equipment, including brief/temporary voltage drop, to find the culprit.

    If you use an externally powered USB hub and the problem goes away, the issue is obvious.
     
  6. John Barns

    John Barns New Member

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    Try removing wireless mouse and/or wireless keyboard use wired only to test. Wireless can cause interference, if that solves problem put wireless dongle on extension lead away from bolt USB ports. Worked for me.
     

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